a:active, a:focus, a:hover,
span:active, span:focus, span:hover, li:focus {
    outline: none !important;
}

.helpdesk_preloader {
    position: absolute;
    width: 100%;
    height: 100%;
    top: 0;
    left: 0;
    z-index: 1101;
    display: none;
    background: #eef2f4;
    opacity: 0.6;
}

.helpdesk_btn-edit {
    font-size: 12px;
    margin-left: 5px;
    color: #919aa3;
}

.helpdesk_f-right {
    float: right;
}

.helpdesk_field-edit {
    display: none;
}

.helpdesk_form-control {
    display: block;
    box-sizing: border-box;
    padding: 10px 9px;
    min-height: 39px;
    max-width: 100%;
    width: 100%;
    outline: none;
    border: 1px solid #c4c7cc;
    border-radius: 1px;
    background-color: #fff;
    color: #424956;
    font: 15px/17px "Helvetica Neue", Helvetica, Arial, sans-serif;
    transition: 220ms all ease;
}

.p-t-10 {
    padding-top: 10px !important;
}

.p-b-10 {
    padding-bottom: 10px !important;
}

.m-t-10 {
    margin-top: 10px !important;
}

.m-b-10 {
    margin-bottom: 10px !important;
}

.m-t-5 {
    margin-top: 5px !important;
}

.m-r-20 {
    margin-right: 20px !important;
}

.m-l-0 {
    margin-left: 0 !important;
}

.helpdesk_btn-status {
    cursor: default;
    color: #fff;
    -webkit-transition: all ease-in .3s;
    transition: all ease-in .3s;
    border-radius: unset;
    text-align: left;
    padding: 5px 10px;
    font-size: 13px;
    display: inline-block;
    font-weight: 400;
    white-space: nowrap;
    vertical-align: middle;
    user-select: none;
    border: 1px solid transparent;
    line-height: 1.25;
}

.helpdesk_collapsed-text a {
    text-decoration: underline;
}

.task-detail-sidebar-item-delay-message {
    font-weight: bold;
    line-height: 20px;
    color: #f73100;
    padding: 5px 8px;
    background: #ffe5e0;
}

.task-detail-sidebar-item-delay-message-text {
    display: inline-block;
    vertical-align: middle;
}

.task-detail-sidebar-item-delay-message-icon {
    position: relative;
    display: inline-block;
    vertical-align: middle;
    border: 8px solid transparent;
    border-bottom: 15px solid #f73100;
    border-top: none;
    margin-top: -2px;
    margin-right: 5px;
}

.task-detail-sidebar-item-delay-message-icon:before {
    content: '';
    position: absolute;
    top: 0;
    left: -10px;
    width: 16px;
    height: 15px;
    border-radius: 50%;
    border: 2px solid #ffe5e0;
}

.task-detail-sidebar-item-delay-message-icon:after {
    content: '';
    position: absolute;
    top: 6px;
    left: -1px;
    right: 0;
    margin: auto;
    width: 2px;
    height: 4px;
    background: #fff;
    box-shadow: 0 2px 0 0 #f73100, 0 3px 0 #fff;
    opacity: 0.9;
}

.servicedesk-frame .ui-btn.detail-btn-add {
    margin-right: 0;
}

.ui-btn.detail-btn-add {
    margin-bottom: 15px;
    float: right;
    margin-right: 20px;
}

.helpdesk_select__item {
    display: flex;
    align-items: center;
}

.helpdesk_crm-entity-company-link, .helpdesk_crm-entity-contact--link {
    margin-right: 10px;
    line-height: 20px;
}

.helpdesk_crm-entity-company-label, .helpdesk_crm-entity-contact-label {
    background-color: #f7a700f2;
    display: inline-block;
    padding: 5px 15px;
    border-radius: 15px;
    color: #fff;
    font-size: 12px;
    font-weight: bold;
    line-height: 16px;
}

.helpdesk_crm-entity-company-label:hover, .helpdesk_crm-entity-contact-label:hover {
    opacity: 0.8;
    text-decoration: none !important;
    color: #fff;
}

.helpdesk_crm-entity-contact-label {
    background-color: #7bd500f2;
}

.helpdesk_field {
    padding: 15px 0 17px;
    border-bottom: 1px solid #eef2f4;
    overflow: hidden;
}

.helpdesk_field-title {
    font-size: 13px;
    color: #858c96;
    width: 100%;
    word-wrap: break-word;
    margin-bottom: 10px;
}